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    Downloaded Excel file of Submissions are blank

    Asked by MartinSA on March 09, 2015 at 04:22 AM
    The problem still exists with all my forms even after clearing my caches. Unfortunately I can't share a link because all my forms are private.
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    JotForm Support

    Answered by Welvin on March 09, 2015 at 07:33 AM


    Our apologies for the issue. Our developer have made a fix for this problem a while ago. Please confirm if the excel file now contains the submissions data.

    Thanks and I look forward to your reply!