What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Email Confirmations

    Asked by roughnecks on March 09, 2015 at 02:57 PM

    i have added Matt@tulsadrillers.com to the form for automatic confirmation emails but its not working. 

    he should receive emails when someone purchases a kids club membership online using this form. 



    Rob Gardenhire

  • Profile Image
    JotForm Support

    Answered by david on March 09, 2015 at 04:22 PM


    As far as I can tell, your notification is properly set up:

    I noticed you capitalized your address in your question but not in your notification.  Our notifications can be fairly picky with addresses, occasionally, capitalization issues such as this do matter.

    If that is not the case, let us know and we will be happy to see what else we can do.  As far as I can tell though, your notification is properly set up.