What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    notification emails

    Asked by drkkilgore on March 10, 2015 at 03:50 PM
  • Profile Image
    JotForm Support

    Answered by Kiran on March 10, 2015 at 04:52 PM

    Looking at your email history log, it seems that you are testing email notification and the emails are being delivered to your account registered email address. Please be noted that clicking on Test email button, the notification shall be sent to the JotForm account registered email address only. If you have chosen to send the notification to a different email address, the form should be actually submitted as a normal user does it. Please try submitting your JotForm normally to test if the email notification sent to the address set in the recipient email address field.

    Please get back to us if you are referring to something different. We will be happy to help.