The value on one field does not show in the email notification

  • GlobalSecurityServices
    Asked on March 11, 2015 at 1:26 PM

    I created a new form and the answers to one of the questions is not appearing on the email, what did I do wrong? 

  • Charlie
    Replied on March 11, 2015 at 2:14 PM

    Hi,

    May I know which form you are working at?

    The problem might be that you have edited or deleted a field, and the old tag is still in the email notification. 

    Choose the existing notification.

    The value on one field does not show in the email notification Image 1 Screenshot 30

    In your compose email, find the field that shows blank in your email, then find the form field in your right and click it. It will show you the correct form field tag for it.

    The value on one field does not show in the email notification Image 2 Screenshot 41

     

    You could also create a new notification using this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications. I hope that helps.

    Thank you.