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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    The value on one field does not show in the email notification

    Asked by GlobalSecurityServices on March 11, 2015 at 01:26 PM

    I created a new form and the answers to one of the questions is not appearing on the email, what did I do wrong? 

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    JotForm Support

    Answered by Charlie on March 11, 2015 at 02:14 PM


    May I know which form you are working at?

    The problem might be that you have edited or deleted a field, and the old tag is still in the email notification. 

    Choose the existing notification.

    In your compose email, find the field that shows blank in your email, then find the form field in your right and click it. It will show you the correct form field tag for it.


    You could also create a new notification using this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications. I hope that helps.

    Thank you.