What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to submit the form

    Asked by windirect on March 13, 2015 at 02:28 AM

    here is the url - the form do not work, !!

    https://secure.jotformeu.com/form/50076119320344

     

    The form remains standing in "waiting" after compilation 

    with best regards 

    martin

     

    greeting


     

     

    Page URL:
    https://secure.jotformeu.com/form/50076119320344

    jotformeu secure. href after
  • Profile Image
    JotForm Support

    Answered by Kiran on March 13, 2015 at 09:55 AM

    Hello Martin,

    I'm not sure if I understand your query correctly. Do you mean to say that form is not submitting? As I tried to submit the form with the URL provided, it went fine and was able to redirect to the Thank you page without any issues.

    Could you let us know if that happens with the JotForm direct URL or with the form embedded on your webpage? If it happens on your webpage, please provide us with the webpage URL where the form is embedded. Please provide us with little more information on the issue along with a screenshot if possible so that we can investigate the issue further.

    Thank you!

     

  • Profile Image

    Answered by windirect on March 13, 2015 at 02:39 PM

    Hello Kiran,

    thanks for your answer,

    This morning i have updatet all conditional hide fields. Then it worked.

    That was the problem.

    Thank you

     

     

  • Profile Image
    JotForm Support

    Answered by Kiran on March 13, 2015 at 04:30 PM

    I assume that the issue is resolved for you now by changing the conditions. Should you need any further assistance, please let us know. We will be more than happy to assist you.

    Thank you for using JotForm!