Unable to submit the form

  • windirect
    Asked on March 13, 2015 at 2:28 AM

    here is the url - the form do not work, !!

    https://secure.jotformeu.com/form/50076119320344

     

    The form remains standing in "waiting" after compilation 

    with best regards 

    martin

     

    greeting


     

     

    Page URL: https://secure.jotformeu.com/form/50076119320344
  • Kiran Support Team Lead
    Replied on March 13, 2015 at 9:55 AM

    Hello Martin,

    I'm not sure if I understand your query correctly. Do you mean to say that form is not submitting? As I tried to submit the form with the URL provided, it went fine and was able to redirect to the Thank you page without any issues.

    Unable to submit the form Image 1 Screenshot 20

    Could you let us know if that happens with the JotForm direct URL or with the form embedded on your webpage? If it happens on your webpage, please provide us with the webpage URL where the form is embedded. Please provide us with little more information on the issue along with a screenshot if possible so that we can investigate the issue further.

    Thank you!

     

  • windirect
    Replied on March 13, 2015 at 2:39 PM

    Hello Kiran,

    thanks for your answer,

    This morning i have updatet all conditional hide fields. Then it worked.

    That was the problem.

    Thank you

     

     

  • Kiran Support Team Lead
    Replied on March 13, 2015 at 4:30 PM

    I assume that the issue is resolved for you now by changing the conditions. Should you need any further assistance, please let us know. We will be more than happy to assist you.

    Thank you for using JotForm!