What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Login problems

    Asked by otharv12 on March 14, 2015 at 03:13 PM

    I just reset my password.  I checked my account and it says my userid is "otharv12".  Yet my login rejects this as invalid even though it generates this.  I am trying to login to Jotfrom V2.  Thanks,  Harv

     

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    my account login reset password
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    JotForm Support

    Answered by jonathan on March 14, 2015 at 05:38 PM

    Please retry logged in using this link instead http://www.jotform.com/login

    In case you need to update/change your login password, you can use the 'Forgot Password' link in the login page. The password reset instruction will be sent to your account email.

    May I also inquire how you tried to login to JotForm V2?

    Thanks.