What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see you seem to be having an issue with receiving emails of your submissions.
I checked your account and found that you have a few different forms. Is this happening on just one or all of them?
I also checked your email address but it was not in our bouncelist.Result: email@example.com is NOT in the bounce list
I would additionally recommend checking your Email History and if you notice anything out of the ordinary you can try referring to this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues to see if that helps.
If you still have problems then please provide us with a link to one of your jotforms that you are having this issue with and then we will investigate the problem furthermore for you.