What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image Radio Buttons widget displays error messages?

    Asked by dagmat on March 17, 2015 at 07:27 AM

    my form widget Image Radio Buttons displays a message:

    Incomplete Values

    There are incomplete fields in your submission:

      Contact phone number is required

    Please go back and fix the problem (s)

     

    If the widget is in the form of no, everything works fine. Why widget is malfunctioning.

    radio buttons Image Radio Buttons image radio problem message phone number
  • Profile Image
    JotForm Support

    Answered by Charlie on March 17, 2015 at 10:16 AM

    Hi,

    Upon checking your form: http://www.jotform.com/50752933555965. I see that you have radio button with images on them, is this correct?

     

    I've cloned it for testing purposes and I see that you are using the default radio buttons found under "Form Tools" and not the Image Radio Button widget.

     

    Could you try re-adding the widget again, here's the page of that widget: http://widgets.jotform.com/widget/image_radio_buttons You can add it by following this guide: http://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form.

    I also see the under your custom CSS tab in the form Designer there are a couple of CSS errors. I would advise that you fix them to avoid problems.

     

    I hope this helps. Do let us know if you need more information on this.

    Thank you.