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    Image Radio Buttons widget displays error messages?

    Asked by dagmat on March 17, 2015 at 07:27 AM

    my form widget Image Radio Buttons displays a message:

    Incomplete Values

    There are incomplete fields in your submission:

      Contact phone number is required

    Please go back and fix the problem (s)


    If the widget is in the form of no, everything works fine. Why widget is malfunctioning.

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    JotForm Support

    Answered by Charlie on March 17, 2015 at 10:16 AM


    Upon checking your form: http://www.jotform.com/50752933555965. I see that you have radio button with images on them, is this correct?


    I've cloned it for testing purposes and I see that you are using the default radio buttons found under "Form Tools" and not the Image Radio Button widget.


    Could you try re-adding the widget again, here's the page of that widget: http://widgets.jotform.com/widget/image_radio_buttons You can add it by following this guide: http://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form.

    I also see the under your custom CSS tab in the form Designer there are a couple of CSS errors. I would advise that you fix them to avoid problems.


    I hope this helps. Do let us know if you need more information on this.

    Thank you.