What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The actual form I´m using is for 2015. But the filled forms that I receive are from 2013

    Asked by FieberFestival on March 17, 2015 at 10:11 AM

    Hi,

    I have edited a form that we used in 2013.

    I have changed the dates, informations, delete some questions, etc.

    The valid form link that I have it´s: http://www.jotformeu.com/form/50494903545358

    But I noticed just now, that even the formular link looks correct, all the spaces are valid,

    when I receive the filled forms, those have the 2013 questions...

    So I´m not sure its´working good...

     

    As you can see in the screenshot the question: Participaste en el festival en el 2011? /that´s the form that I receive allready filled...

     

    in the actual form is: participaste en alguna de las ediciones anteriores? 2011-2013?

    En ninguna de las dos

    En el 2011

    En el 2013

    En el 2011-2013

     

    If you have an idea!

     

    regards,

     

    Maria Luisa

     

     

     

    Page URL:
    http://fieberfestival.com/convocatoria-fieber-2015/

    Screenshot
    2015 receive form link www jotformeu all
  • Profile Image

    Answered by Shadae on March 17, 2015 at 11:54 AM

    Hi Maria,

    This issue that you are experiencing is due to your email notification not being updated to include the changes to your form.

    You can edit your email notification to update the questions that are now being asked on your form. You an also have an updated version generated by deleting your current email notification and creating a new one.

    This new notification would generated with the updated questions, you can then make any desired edits to the notification.

    I hope this helps, please inform us if you need further assistance.

    Thank you.