JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To view your invoice, please follow this guide:
1. Click on the icon found on the upper right part of the screen on most of the JotForm pages.
2. Click Account
3. Select Billing
4. Click Invoices
You can then click View to view your invoices.
Let us know if you are still unable to locate your invoices and we will be happy to have another look.
Yes, I have that invoice. The information on the invoices has changed. It used to very specifically say it was paid my "Visa XXXX"; now it just generically says "Paid in Full". The former was easier to prove to our accounting dept that I actually paid it.
I believe this changed when we changed payment processors. They do not include credit card details in the notification emails which is where our invoices are derived. This was for security reasons. If this is not sufficient, let us know and we will be happy to see what else we can do.