What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you have to create a paypal account when you go to process payment?

    Asked by ksullivan1203 on March 17, 2015 at 02:42 PM

    Hello There,


      We recently started using Jotform when we learned of the news from Adobe Forms..We loved Adobe and it was able to all that we needed. So far it seems you all are able to also meet most of the needs we have. But I have a question-- Do you have to create a paypal account when you go to process a payment? I know with Adobe the person was able to select to create an account or just process a one time payment without doing that. Can you help please? Thank you!

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    Answered by KadeJM on March 17, 2015 at 04:40 PM

    I see you are unsure of how our paypal integrations work.

    We offer three different types of payment integrations for Paypal - Standard, Express, and Pro. 

    PayPal Standard and Express requires the user to use their own paypal account to log in and make payments whereas Pro does not.

    You can read more about this here https://www.jotform.com/help/183-Difference-Between-PayPal-PayPal-Pro and here https://www.jotform.com/help/285-Configuring-PayPal-Express-Integration.