people cant submit form

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    JSPT
    Asked on March 18, 2015 at 03:47 AM

    Hi,

     

    i have one of your forms on my website but a lot of people when clicking submit can submit anything and it isnt working.

     

    sometimes it will work, most of the time it wont.

     

    any advice?

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    Jeanette
    Answered on March 18, 2015 at 10:50 AM

    The reason why most people can't submit is due to a conflict between the jotform and some jquery libraries in your page. To resolve the problem, please replace the current embedded code of the jotform and replace it by its iFrame version.