JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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I believe that you are referring to the JotForm embedded in the events webpage of your website. As I test the form submission, I see that the emails are delivered without any issue.
You can check the email history right from your account by following the steps provided in the guide below :
If you want to setup a new notification, please refer the guide below :
Hope this information helps. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.