Why I was charged for subscription payment?

  • Profile Image
    Asked on March 19, 2015 at 12:20 PM
    btw: your autopayment charged from my visa money for the next month... i cant believe it
  • Profile Image
    Answered on March 19, 2015 at 12:24 PM

    Hello rewiaca,

    Upon checking your account, I found that you have already cancelled your subscription.

    I have gone ahead and processed the refund for last payment with order #INT150319-6785-53659B. Your account is downgraded to free plan. Please allow 2-7 days for the amount to reflect in your account. 

    Thank you!