Jotform not totalling in Firefox

  • intagliocreative
    Asked on March 20, 2015 at 3:26 PM

    Hello!

     

    One of my forms will not calculate the total when using Firefox. Also, when Firefox opens the page the collapsible options all display open. If you refresh the page, everything works fine and then you need to clear the cache to recreate the issue.

    https://www.gsbcstl.org/register

  • Kiran Support Team Lead
    Replied on March 20, 2015 at 5:02 PM

    I see that the form is embedded using JavaScript method. Could you try embedding the form on your webpage using iframe method? Please refer to the following guide that help you in getting the iframe code for your JotForm.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please get back to us if the issue still persists. We will be happy to look into this issue further.

    Thanks!

  • intagliocreative
    Replied on March 20, 2015 at 5:13 PM

    That appears to have worked. Thanks!

  • Kiran Support Team Lead
    Replied on March 20, 2015 at 6:14 PM

    Great! We are glad to see that the issue is resolved for you now. Please do not hesitate to get back to us if you need any further assistance. We will be more than happy to help.

    Thank you for using JotForm!