What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you message subhead not showing up

    Asked by mynameischaz on March 20, 2015 at 04:40 PM

    I want the thank you message to say the following, however the text "Your submission has been received." is not showing up after a form is submitted.  It only says thank you.:

     

    Screenshot attached is what the site shows after a form is sent, see it is missing the subhead. It just says "Thank You", but I want it to say the subhead too. 

     

    Page URL:
    mynameischaz.com/contact

    Screenshot
    Thank You message message thank JotForm uploads
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    JotForm Support

    Answered by Kiran on March 20, 2015 at 07:22 PM

    It seems that the formatting of the text in Thank you page is incorrect. I've corrected it on the Thank you page for your JotForm and it shows the message correctly.

    Please get back to us if you need any further assistance. We will be happy to help.