Why do I no longer receive a copy of the submitted form by email?

  • Profile Image
    Identity1
    Asked on March 23, 2015 at 03:34 PM
  • Profile Image
    Kiran
    Answered on March 23, 2015 at 05:47 PM

    I've tried cloning your JotForm and I was not able to reproduce the issue. As I tried to submit your JotForm, I see that the submission didn't go through and Thank you page is not displayed. Were there any recent changes made to your JotForm since it worked last time. Could you try restoring the form to the recent version that worked and see if that works?

    Let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!