What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm unable to download a file submitted through a form

    Asked by lucamanoni on March 24, 2015 at 09:55 AM

    https://s3.amazonaws.com/jufs/lucamanoni/50672330429351/303013210089779206/VID_20150324_141807.mp4

     

    Page URL:
    http://form.jotformeu.com/form/50672330429351

    Screenshot
    video attached in JotForm uploads png
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    Answered by raul on March 24, 2015 at 11:38 AM

    Please clear your browser's cache and try again.
    I was able to download the file without any issues.

    Let us know if the issue persists.
    Thank you.