What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL form limit

    Asked by terra0 on March 24, 2015 at 11:36 AM


    I received an email warning me I was reaching my limit of 10 SSL form submissions on my free account. I use embed code in Wordpress


    and I didn't think that is (through wordpress) is also secure form, which submission require SSL.

    May I ask you for this time not to disable my form, and can you explain - how to use code for wordpress, that is no secure... I don't need this!


    Thank you


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    JotForm Support

    Answered by david on March 24, 2015 at 12:42 PM


    The embed code you used should not be using SSL based submissions.  If you were using SSL submissions previously and gone over your limit, your forms will still be disabled even if you are no longer using the SSL link.  I went ahead and reset your limits to allow for your forms to remain active.  Keep in mind we can only do this once per account.  Should you go over once again you will need to upgrade in order for your forms to be reactivated.

    Here is our guide on how to embed your form to Wordpress:


    This guide uses the regular, non-SSL link to the form.

    If you have any further questions, let us know and we will be happy to help.