What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Disabled

    Asked by clivepooley on March 25, 2015 at 11:39 AM

    I created a new contact/email form. I've got the code to embed in iWeb. The form is okay on my site and comes up on the web. But submitting the completed form gives me "Form Disabled" yet I have enabled the form!

     

    Please help. The previous/older version of the contact form worked fine for years.

     

    Blessings

     

    Clive

    www.4hiskingdom.com

    Page URL:
    http://www.4hiskingdom.com/4hiskingdom/Email.html

    Screenshot
    contact form email form site www
  • Profile Image
    JotForm Support

    Answered by Charlie on March 25, 2015 at 01:09 PM

    Hi,

    Apologies for the inconvenience, upon checking your account I see that you have been autosuspended by our system, I've checked your existing forms and I don't see any violations in our Terms of Use. 

    Our anti-phishing system might have read your form in the trash folder incorrectly. I have fixed your account and the forms should now be re-activated.

    Kind regards.