After submission users are still redirected to Adobe FormsCentral to complete the order

  • PerfectingFaithNY
    Asked on March 25, 2015 at 12:25 PM

    After form has been imported and I do a test for say like the donation form, when I hit the submit button it automatically links to adobe forms central for completion of payment.

  • Ben
    Replied on March 25, 2015 at 1:36 PM

    Please let us know what is the jotform so that we can test it out and see what is the issue?

    I believe that it could be associated with thank you page redirect, but would like to be sure so that we can properly help you resolve it.

  • Darin
    Replied on April 1, 2015 at 5:49 PM

    I ran into something similar, we had one form in FormCentral that was linked to another form in FormCentral.. when the import is accomplished the next form in the chain became the "Thank You" of the form in JotForm.. so for us I just changed that url to go to the next form in Jot. I bet your issue is the same.
  • Jeanette JotForm Support
    Replied on April 1, 2015 at 10:32 PM

    Darin

    Your contribution on this thread is greatly appreciated. Thanks!