What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After submission users are still redirected to Adobe FormsCentral to complete the order

    Asked by PerfectingFaithNY on March 25, 2015 at 12:25 PM

    After form has been imported and I do a test for say like the donation form, when I hit the submit button it automatically links to adobe forms central for completion of payment.

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    Answered by Ben on March 25, 2015 at 01:36 PM

    Please let us know what is the jotform so that we can test it out and see what is the issue?

    I believe that it could be associated with thank you page redirect, but would like to be sure so that we can properly help you resolve it.

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    Answered by Darin on April 01, 2015 at 05:49 PM

    I ran into something similar, we had one form in FormCentral that was linked to another form in FormCentral.. when the import is accomplished the next form in the chain became the "Thank You" of the form in JotForm.. so for us I just changed that url to go to the next form in Jot. I bet your issue is the same.
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    Answered by Shadae on April 01, 2015 at 06:33 PM

    Hi Darin,

    We do ask that each user creates a new thread so that their post can be addressed completely. As such I have moved your post to a new thread: http://www.jotform.com/answers/545128 

    Your inquiry will be addressed there.

    Thank you.

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    JotForm Support Manager

    Answered by Jeanette on April 01, 2015 at 10:32 PM


    Your contribution on this thread is greatly appreciated. Thanks!