What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am not getting email notificationsAsked by Voodoo8648 on March 25, 2015 at 06:28 PM
Hi, I can send a test email and successfully get the email delivered... but people have been submitting forms, and I send a test form but I am not getting the email notifications.
This is for the House application form. what am I doing wrong? I used to successfully get emails for other form without a problem
Upon checking our mail logs, I see that the emails are being sent correctly from our servers.
Please try to add email@example.com to your contacts list to ensure that emails are not treated as SPAM. You may also try to ask your email administrator of your @artsrentals.com account to whitelist our IP addresses.
I hope this helps.
If you need further assistance, please let us know.