Reset Quantity Gift Registry?

  • shw528
    Asked on March 25, 2015 at 10:48 PM
    I have made a form to sell inventory of meat cuts.  Once the item is sold, it should no longer be listed.  And this works well. But what happens when I replenish my inventory?  I need a way to "reset" the amount of items available.  No matter what I've tried with deleting the API keys or inventory list, the items still show up as unavailable. How do I resolve this?

     

    Reset Quantity Gift Registry? Image 1 Screenshot 20
    Page URL: http://form.jotform.us/form/50837689856173
  • Elton Support Team Lead
    Replied on March 26, 2015 at 12:47 AM

    Hi,

    There are 3 possible ways.

    1. Add a number quantity on the existing quantity. Example if your previous quantity is 2 which was already availed and you want to add another 2 quantity, simply add 2 on the existing quantity so it becomes 4. Meaning 2 were already purchased (not seen on the form) and there are 2 new available.

    2. Another solution is to delete your form submissions to reset the counter without adding numbers in the quantity (as explained on solution 1). Make sure to backup your submissions first by exporting it to excel or csv. 

    3. I don't prefer this solution but you can clone your form and start using the cloned form. This should reset the quantity as well.

    If you have further questions, let us know.

    Regards!

  • shw528
    Replied on March 26, 2015 at 2:44 PM

    Thanks for the replies, Elton.  I think I've discovered another way - duplicating the Quantity Gift Registry component.  It seems to work.  I'll look into your suggestions, as well.

  • Ben
    Replied on March 26, 2015 at 4:13 PM

    That should work as well, but might cause issues if you are using the same API keys. If you are using different API keys, that should be OK.

    I would however suggest utilizing the 1st option of my colleague to add extra items

    old quantity + new quantity

    since that would show the right numbers to your customers while help you to keep track of how many items had already been taken as well as allow you to keep your data under the same label.

  • Ben
    Replied on April 13, 2015 at 12:23 PM

    It does not show on forum, but I see the record of your reply being:

    "Okay.  Thank you for the suggestion."

    You are welcome and do let us know if you have any further questions and we would be happy to assist.