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  • Profile Image

    Multiple uploads field is not working

    Asked by phe on March 26, 2015 at 09:59 AM

    Hi

    The button for multiple uploads suddenly don't work! Nothing happens when you press the button.

    It has worked for over a year with no problems and now it's stopped work in all our formulars. We have tested it in Safari, Firefox and Chrome. What to do?

    REF:

    http://www.jotformpro.com/form/42973651752967

     

    http://www.jotformpro.com/form/50642365952963

     

    http://www.jotformpro.com/form/50642584668970

     

    http://www.jotformpro.com/form/42973910128962

     

    We have the economy plan

     

    Best regards

    Philip Elberling

    KTS, Copenhagen Technical College
    Media Production
    Broenderslev Allé 25
    2770  Kastrup
    DENMARK
     
    Tel +45 3586 3986
    Cell +45 2215 9964
     
    www.kts.dk
    facebook.com/Fotografuddannelsen

     

    Page URL:
    http://www.jotformpro.com/form/42973651752967

    uploads www div all
  • Profile Image

    Answered by Shadae on March 26, 2015 at 11:29 AM

    Hi Philip,

    I do apologize for the inconvenience that has been caused.

    We have had reports of the multiple file upload field not working when used on a form with page breaks applied. The issue was brought to the attention of our developers and have since been resolved.

    Please test your forms and provide us with an update to confirm that the issue has been resolved for you.

    Thank you.