What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What day does the new month start for you next set of submissions?

    Asked by GirlsStateMS on March 26, 2015 at 01:13 PM

    I have received an email that states that my forms have exceeded submissions. My new month should have rolled over. Is there something I am missing? 

     

    Thanks for your help 

    Submissions next Day start
  • Profile Image
    JotForm Support

    Answered by david on March 26, 2015 at 02:23 PM

    Hi,

    Form limits reset on the 1st of each month for all accounts.  Regardless of when the account was created.  If you would like to permanently increase your regular submission limits, doing any of the tasks in the "Get More" section of your account will increase your limits:

    https://www.jotform.com/myaccount/getMore

    Let us know if you have any further questions and we will be happy to help.