What day does the new month start for you next set of submissions?

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    GirlsStateMS
    Asked on March 26, 2015 at 01:13 PM

    I have received an email that states that my forms have exceeded submissions. My new month should have rolled over. Is there something I am missing? 

     

    Thanks for your help 

  • Profile Image
    david
    Answered on March 26, 2015 at 02:23 PM

    Hi,

    Form limits reset on the 1st of each month for all accounts.  Regardless of when the account was created.  If you would like to permanently increase your regular submission limits, doing any of the tasks in the "Get More" section of your account will increase your limits:

    https://www.jotform.com/myaccount/getMore

    Let us know if you have any further questions and we will be happy to help.