What day does the new month start for you next set of submissions?

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    Asked on March 26, 2015 at 01:13 PM

    I have received an email that states that my forms have exceeded submissions. My new month should have rolled over. Is there something I am missing? 


    Thanks for your help 

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    Answered on March 26, 2015 at 02:23 PM


    Form limits reset on the 1st of each month for all accounts.  Regardless of when the account was created.  If you would like to permanently increase your regular submission limits, doing any of the tasks in the "Get More" section of your account will increase your limits:


    Let us know if you have any further questions and we will be happy to help.