My form doesn't load all the way

  • andreapearlman
    Asked on March 26, 2015 at 3:24 PM

    I have a problem with two forms on my site. Sometimes they show up and sometimes they get cut off forcing you to refresh the page many times to get the full form to show.

    They are both iframed in with the height set to the specific height of the form.

    http://www.tdpoolservice.com/accountupdate.html

    http://www.tdpoolservice.com/gogreen.html

    Jotform Thread 541467 Screenshot
  • David JotForm Support Manager
    Replied on March 26, 2015 at 5:23 PM

    You are right, I see it  sometimes shows and sometimes cut off, could you please re-embed the iFrame code, but make sure to remove the script part, so only embed the iframe part:

    1) Get your iFrame code.

    2) Paste it in a text editor, and only embed in your webpage everything from the iframe opening tag to the closing one. Example:

    My form doesnt load all the way Image 1 Screenshot 20

    Let us know what happens, we will be glad to assist you.