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I upgraded my account but the status have not changed.Asked by michaele on March 26, 2015 at 11:59 PM
The contacts stopped coming in last night due to our account being reverted to FREE - we paid a sub as our onthly needs are greater than the free account but it seems to have changed. How can I get any of the submissions made between midnight and now urgently for clients?
Upon checking your account, I found that you have successfully upgraded to economy yearly subscription with order #INT150327-3544-55609. Your account is in good shape currently and you should not have any issue.
Do get back to us if you have any trouble.