What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to locate my form

    Asked by Spagnola on March 28, 2015 at 09:12 AM

    Hey,

    I created a form a few days ago, and saved it, but when I log in, it is no longer there. It was titled Personal Training Inquiry.

    unable to find missing form
  • Profile Image

    Answered by raul on March 28, 2015 at 11:13 AM

    Have you checked your trash folder? It may have been deleted by mistake.
    Please check the following guide to learn how to restore it if this is the case: http://www.jotform.com/help/134-How-to-restore-deleted-forms

    If you need further assistance, please let us know.
    Thank you.

  • Profile Image

    Answered by Spagnola on April 02, 2015 at 07:26 AM

    Thank you for that suggestion. It was not placed in the trash. Any other options?

  • Profile Image
    JotForm Support

    Answered by Jan on April 02, 2015 at 11:14 AM

    I saw the form on your account and it was titled "Personal Training Inquiry". Can you please verify?

    Form URL: http://www.jotform.ca/form/50832776192259

    If this is not the form that you're referring to then maybe you created the form using a guest account before.

    Regards,

    Jan