Email notifications are sending the custom header only without any form fields data

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    Asked on March 31, 2015 at 04:42 AM

    Hi we have a problem, we are trying to use your site (which seems very good) to be our booking form for our community centre. It seems to be working well BUT when a form is complete and emailed to us we are only getting the heading we have put not the details of the form?

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    Answered on March 31, 2015 at 09:48 AM

    Could you please tell us if you have made any changes to your jotform's email notifications since when I am looking at the email log I can see that the emails are properly sent to you from our side just as is the test email:

    I would just like to check also, if you get the correct email when you send the test email, but not when you submit the form itself - with the test data manually being added?