What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My "Preview-Before-Submit" button on my JotForm widget won't work

    Asked by StrawberryDesi on April 01, 2015 at 03:21 AM
    My "Review-Before-Submit" button on my JotForm widget won't work. Will you please help.ASAP? Thank you!
    Page URL:
    http://www.jotformpro.com/form/50895848000963

    JotForm review thank work
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    Answered by Carina on April 01, 2015 at 10:43 AM

    I tested the standalone version of the form and it worked:

    Is the form embed on a website? If so please let us know the website's url so we can run further tests.

    We'll wait for more details to proceed.

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    Answered by StrawberryDesi on April 01, 2015 at 10:57 AM

    What do you mean by "the standalone version"?

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    JotForm Support

    Answered by david on April 01, 2015 at 12:42 PM

    By standalone version, she meant the form by itself, not embedded to a webpage.  I tested your form as well and I did have some issues with the final page break, but the preview widget was indeed working:

    If your form is embedded to a webpage, let us know the URL and we will be happy to have another look.  As far as I can tell, the widget should be working.

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    Answered by StrawberryDesi on April 01, 2015 at 05:05 PM

    What is the ULTIMATE for the standalone version of my form?  

    It is not  embedded in a webpage.

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    JotForm Support

    Answered by david on April 01, 2015 at 05:39 PM

    The standalone form is just your regular form:

    http://www.jotformpro.com/form/50895848000963

    If the widget is not working in the form by itself, I would recommend removing the current widget and replacing it with our current preview before submit widget:

    http://widgets.jotform.com/widget/preview_before_submit

    We have made a couple updates to it recently and the old one may still be loading.  It does appear as though the widget itself is working.

    If that still doesn't allow the widget to work, let us know the error you are receiving or let us know what is happening while attempting to use the widget that isn't working and we will be happy to look into this further.