form is cut when embedded on wordpress

  • jbiggers
    Asked on April 1, 2015 at 5:24 PM

    Hello,

     

    I am trying to add a form on my Wordpress site http://gotdogagility.com/classes/workshops/ and I cant get it to display.

  • David JotForm Support
    Replied on April 1, 2015 at 6:24 PM

    Hi,

    Here are our guides on embedding your form to Wodpress.  For Wordpress.com:

    http://www.jotform.com/help/299-How-to-Embed-Form-to-Wordpress-com

    For Wordpress.org version:

    http://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-version

    If you are still not able to add your form to your Wordpress site after following the steps in the appropriate guide, let us know and we will be happy to have another look.

     

  • jbiggers
    Replied on April 2, 2015 at 6:04 PM

    Still can not get it to work.  I have tried both ways.  I tried iFrame and it shows up but only shows just a portion of the form on the page.  I can get the pop up to work and a link but would really like it to be embedded....

  • Elton Support Team Lead
    Replied on April 2, 2015 at 11:31 PM

    Re-embed it with iframe without its script code. You can use the following.

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/50895677985985" frameborder="0" style="width:100%; height:2574px; border:none;" scrolling="no"></iframe>

    If the form is still not fully shown in your page, simply increase the iframe height value I have bold above.

    Let us know how this goes. Thank you!

  • jbiggers
    Replied on April 3, 2015 at 5:27 AM

    Thank you, I have changed the height to 8888px and it still just shows a portion of the form :(  Changing the height does not change anything on the page.

  • Welvin Support Team Lead
    Replied on April 3, 2015 at 6:50 AM

    Hi,

    The iFrame height is automatically set to a smaller value when it's loaded in the page.

    form is cut when embedded on wordpress Image 1 Screenshot 30

    I saw the same message when I test it on my website, but the height remains the same:

    http://www.welvin-rc.com/test-page/

    form is cut when embedded on wordpress Image 2 Screenshot 41

    Please try using our own WP Embed Form plugin: https://www.jotform.com/blog/83-Embed-Form-Plugin-for-Wordpress

    Also try our oEmbed plugin: https://wordpress.org/plugins/jotform-oembed/.

    I would also like to check it from your backend. Would you mind giving us a temporary login? 

    Thanks

  • jbiggers
    Replied on April 3, 2015 at 11:53 AM

    Tried all of that..... I finally just changed my website theme and it works now.

  • David JotForm Support
    Replied on April 3, 2015 at 12:39 PM

    Glad to hear it.  Occasionally Wordpress themes do indeed override anything you can throw at them.  Let us know if you have any furtherr questions and we will be happy to help.