What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Once the form is submitted, the data is sent to our servers and is immediately available to you within the Submissions Panel.
Once it is in the Submissions Panel, it will also be passed to any emails and integrations that you have set on your jotform and pass the data along so that you can achieve what you are after.
Now seeing that you are also having PayPal (this is true for any payment tool), then submissions can also be found in the Submissions Panel, but under Incomplete Payments.
They are however moved from there as soon as the payment is made for the same.