Why am I not redirected to PayPal after the form is submitted?

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    michaeladsmith2
    Asked on April 02, 2015 at 11:52 AM
    2. Why isn't it redirecting me to the paypal payment page?
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    Ben
    Answered on April 02, 2015 at 12:29 PM

    It should redirect you to the PayPal as soon as you click on submit or the custom Pay with PayPal button, as long as the PayPal has some value set in it (bigger than 0).

    I took a look at your jotform however and it took me to PayPal right away:

    Is this issue still present for you on your jotform?

    I made the test on this form: http://www.jotform.us/form/50901234245143

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    michaeladsmith2
    Answered on April 02, 2015 at 03:48 PM

    Thank you for your help. One last issue with this thread. I just did the same thing with the test form, but it's not redirecting from my website Register Now page. 

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    Ben
    Answered on April 02, 2015 at 05:18 PM

    You are welcome.

    Could you please give us the link to the page where the jotform is embedded so that we can take a look at it?

    That would allow us to see what happens and why.

    I presume that you - like myself are able to go to paypal after submitting the jotform directly?

    This is the direct link to your jotform: http://www.jotform.us/form/50901234245143