What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how can i cancel my jotform subsrcription?

    Asked by sonservants on April 02, 2015 at 01:08 PM
    JotForm
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    JotForm Support

    Answered by david on April 02, 2015 at 03:09 PM

    Hi,

    To cancel your subscription, you need only downgrade your account back to "Free":

    1. Click on the icon found on the upper right part of the screen if logged in on your JotForm account.

    2. Click Account

    3. Select Billing

    4. Click Switch Plan under Starter Kit

    This will cancelled your subscription and downgrade your account back to a Free plan.

    If you have any further questions, let us know and we will be happy to help.