Form Designer: Unable to upload image in the Form Cover

  • Profile Image
    Asked on April 06, 2015 at 09:02 AM


    Why i can't upload picture anymore

    some picture cannot be used.

  • Profile Image
    Answered on April 06, 2015 at 10:23 AM

    Hi there,

    I tried uploading pictures using the form cover and it showed up fine. It was uploaded successfully.

    I would recommend you to log out from JotForm and then clear your browser cache. After that, you need to close and re-open the browser then you need to sign back in. Please try to upload a picture again in the form cover. If it is still the same, try doing it on another browser.

    What type (jpg, gif, png) of image are you trying to upload?

    Hope this works. Let us know if it is still not working.

    Thank you.