Form not found and is disabled

  • Profile Image
    Thundermaker300
    Asked on April 06, 2015 at 08:06 PM

    I Finish making a form, then when I preview it, it says "This form has been disabled."  I check the form settings and it says that it is enabled, please help me

  • Profile Image
    jonathan
    Answered on April 06, 2015 at 09:33 PM

    Please retry again. You can login to your jotform account at http://www.jotform.com/login

    and view your forms in your My Forms page

    Let us know if you are still having issue on the forms.

    Thanks.

  • Profile Image
    Thundermaker300
    Answered on April 07, 2015 at 05:11 PM

    Hi Jonathan, Thanks for replying with this, I would like to say I tried MANY times, and it has not worked, can you Please help me further, thanks.

  • Profile Image
    jonathan
    Answered on April 07, 2015 at 06:25 PM

    I have checked again your jotform account Thundermaker300 and forms, and I did not find any issue with them.

    The jotform http://www.jotform.us/form/50957256445160 you have shown in your screenshot was just an empty form the reason you can see it in preview as just an empty canvas.

    Try checking your other form as well like the other one http://www.jotform.us/form/50066853567159

     

    Let us know if issue persist.

    Thanks.

  • Profile Image
    Thundermaker300
    Answered on April 07, 2015 at 08:39 PM

    Thanks Jonathan, I don't know what was happening, but it is fixed now, thanks for anything you might have did, if anything.

  • Profile Image
    jonathan
    Answered on April 07, 2015 at 09:40 PM

    You are quite welcome. We're glad to be of help.

    Feel free to contact us again anytime should you require our assistance.

    Regards,

  • Profile Image
    Thundermaker300
    Answered on May 09, 2015 at 11:22 AM

    HELP!  IT'S HAPPENING AGAIN

  • Profile Image
    BJoanna
    Answered on May 09, 2015 at 02:00 PM

    I have checked your account and your account is Autosuspended by the phishing filter because of the suspected phishing form you have http://www.jotform.us/form/51284422458153 

    Creating such form is in violation of JotForm Terms of Use.

    In the Phishing clause...

    Phishing You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have activated you account, but you need to either delete this form or update it by removing the user login credentials or our phishing tool will autosuspend your account again.

     

    Let us know if you need further assistance.