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    I have an issue with my form submissions limit

    Asked by laponte2 on April 07, 2015 at 09:44 AM

    Hi, 

    With the form I set up currently on this account, I used a widget that would limit the amount of seating submitted to 100. However when I just downloaded the submissions, there is about 150+ seating reserved. 

     

    Page URL:
    http://www.jotform.us/form/42965830987169

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    JotForm Support

    Answered by EltonCris on April 07, 2015 at 11:29 AM

    Hi,

    First off, the widget you are using does not limit the submissions entry.

    Here's how to limit form submissions instead: http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    With regards to the 150+ submissions, I can only see 52 submissions in your form as of this writing. However, the guide above should limit your form submissions once enabled.

    Let us know if you have further questions. Thank you!

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    Answered by laponte on April 09, 2015 at 04:53 PM

    Hi Elton,

    Sorry, I didn't mean submissions. There is a question on my form asking for # of seats and that should be limited to 100 (I used a gift counter widget). In the past it has worked perfectly fine, but this time around the # of seats went over 100 by 50.

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    JotForm Support

    Answered by Welvin on April 09, 2015 at 08:04 PM

    Hi,

    The problem could be because of a conflict, especially if the form is embedded to your website using our default embed method.

    If the form is embedded, I would recommend using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. Since the form is placed inside an iFrame, it shouldn't create any conflict in your website.

    Thanks