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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to only accept values from visible fields and ignore the hidden ones?

    Asked by Grahammilton1985 on April 08, 2015 at 06:07 AM


    Please see my form 


    When they choose an activity the appropriate times pop up below - this works fine but how do i stop people from selecting start times from lots of different session? IE only the option that is visible when the form get submitted will have the data submitted....

    Any help would be much appreciated




    Page URL:

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    Answered by Ben on April 08, 2015 at 11:26 AM

    To clear out the selection if the field gets hidden you can use an option in the form builder to help you with that Graham.

    To use it you should open your form to edit it and then click on Preferences

    Once you do that, you should click on Advanced Settings tab and then click on the option: Clear a field on hide.

    Once you do click on Close Settings and Save the form. After that, do make your tests and it should work as expected.

    Do let us know however if you have any questions along the way.

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    Answered by Ben on April 08, 2015 at 12:54 PM

    I got assigned to this thread again, so you have probably made a reply, but unfortunately I can not see any reply here on our forum.

    Could you please come to the thread and repeat your reply so that we can properly assist you.

    This is the link to the thread: http://www.jotform.com/answers/548198

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    Answered by atscomposer on April 08, 2015 at 10:18 PM

    This feature does not seem to work for the Appointment Slot Widget.  Should this feature work across all fields and widgets?

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    Answered by Grahammilton1985 on April 09, 2015 at 02:47 AM

    Thanks, think its sorted

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    Answered by Ben on April 09, 2015 at 10:09 AM

    @Grahammilton1985 You are welcome and it is great to hear that :)

    @atscomposer Yes, it should work for all widgets, but I see that you already had a thread for the issue where it was not working properly for you on that specific widget: http://www.jotform.com/answers/549046

    Please keep all the replies related to the same issue on that thread only in order for us and our developers to be able to properly assist you with it.