What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No email Notification being sent

    Asked by gedeckt on April 08, 2015 at 05:41 PM

    I was getting email notifications when people used this form, but they stopped.

     

    http://form.jotformpro.com/form/22823895966976

     

    Appreciate any suggestions!

    Page URL:
    http://form.jotformpro.com/form/22823895966976

    email email notifications submission email
  • Profile Image
    JotForm Support

    Answered by jonathan on April 08, 2015 at 07:24 PM

    I checked your jotform http://www.jotformpro.com/form/22823895966976

    and I noted that it does NOT have a Notification Email setup on it.

     

    This was the reason there was no submission notification email being sent when form is submitted.

    You can add a new Notifier using the Add New E-mail button.

    user guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if issue remains.

    Thanks.