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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wrong amount is being displayed in Calculation field

    Asked by MTLMentors on April 08, 2015 at 07:10 PM

    a users has called me today as the amount to pay in the form is coming up incorrect is certain options are chosen

    http://form.jotformeu.com/form/50576074514354?

     

    what have i done wrong?

    each options is £50 so if 6 options chosen it should say £300 its says £500

     

     

     

    Page URL:
    http://form.jotformeu.com/form/50576074514354?

    amount displayed calculation
  • Profile Image
    JotForm Support

    Answered by jonathan on April 08, 2015 at 10:23 PM

    You need to assign first Calculation Values to the Checkboxes options so that they will be calculated properly as numbers by the Calculation widget

     

    user guide: -How-to-Assign-Calculation-Value

     

    You can test my demo form where I have it setup correctly http://form.jotformpro.com/form/50978926993983?

     

     

    Inform us if you need further assistance.

    Thanks.