What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorize.Net Credit Card Processing Glitch

    Asked by AACjh on April 09, 2015 at 12:32 PM

    I have uploaded the payment tool: Authorize.net to collect donations.  Attached to the credit card information is billing information.  It won't let donors submit their information because it kept saying "this field is for numerical values only".  Please explain how this can be fixed. 

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    JotForm Support

    Answered by Welvin on April 09, 2015 at 01:42 PM


    I've tested your form, but I couldn't seem to replicate the problem. Here's screenshot of the payment field:


    I see no error here when I fill it. Please try it again and if possible, take a screenshot of the error and post it here.