How can I clear the accumulated old data that have been submitted?

  • Profile Image
    hkmurano
    Asked on April 11, 2015 at 01:19 PM

    I'd like to know how I can clear the old data that have been submitted?

    Also when I click the edit button but don't make any changes and exit the form there seems to be sizing problems with the form. What would cause this and how can I prevent this problem?

     

    Thanks for your support in advance. Would appreciate your prompt response.

     

  • Profile Image
    jonathan
    Answered on April 11, 2015 at 06:34 PM

    You can delete submissions using the DELETE button in the View Submissions Page.

    user guide: -How-to-view-Submissions

    Take Note: Deleted submissions are PERMANENTLY DELETED and cannot be restored.

    So make sure to have another copy of the submission data if you have used for them later on.

    user guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Let us know if you need more assistance.

    Thanks.

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    We will attend to your other question here http://www.jotform.com/answers/550752