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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I clear the accumulated old data that have been submitted?

    Asked by hkmurano on April 11, 2015 at 01:19 PM

    I'd like to know how I can clear the old data that have been submitted?

    Also when I click the edit button but don't make any changes and exit the form there seems to be sizing problems with the form. What would cause this and how can I prevent this problem?

     

    Thanks for your support in advance. Would appreciate your prompt response.

     

    Page URL:
    golansky.com

    problem sizing delete
  • Profile Image
    JotForm Support

    Answered by jonathan on April 11, 2015 at 06:34 PM

    You can delete submissions using the DELETE button in the View Submissions Page.

    user guide: -How-to-view-Submissions

    Take Note: Deleted submissions are PERMANENTLY DELETED and cannot be restored.

    So make sure to have another copy of the submission data if you have used for them later on.

    user guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Let us know if you need more assistance.

    Thanks.

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    We will attend to your other question here http://www.jotform.com/answers/550752