How can I automatically analyze SMS (received messages) and apply the needed data to my form?

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    deliverygurullc
    Asked on April 13, 2015 at 10:29 AM

    We have a dedicated Google Voice number that most of our orders come in on and we need Jotform to be our 1 platform. We currently copy and paste into a Google Form from the Google Voice and most of those orders are regular customers and are already saved as contacts. There is some back forth on GV between us and the customers but generally there is that one message (sometimes more) they send that has the one bit of data that changes for each order and we only having one field in our newly made but not yet finished Jotform that requires that particular message copied and pasted. We really need to automate this process and any suggestions or solid direction pointing would be very helpful and very much appreciated. Thx

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    david
    Answered on April 13, 2015 at 01:06 PM

    Hi,

    Since it is not currently possible to import outside data to your form, I do not believe it will be possible to create the automated system you are looking for with JotForm.  Short of using your forms source code:

    http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    And setting up your Google Voice data to be automatically submitted to your form, there is not a way to get your Google Voice data to be entered into your form.  This would require a fair bit of setup that is outside of what we would be able to assist you with.

    If you have any further questions, let us know and we will be happy to see what we can do.