What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Over Quota

    Asked by patrickjrt3 on April 13, 2015 at 01:08 PM

    After a quick research, I understood I was not supposed to use the secured link...

     

    Is there any way i could get this form up and running again? 

     

    http://form.jotform.ca/form/50854266784264

    Page URL:
    http://form.jotform.ca/form/50854266784264

    form over quota JotForm secured and after
  • Profile Image
    JotForm Support

    Answered by Kiran on April 13, 2015 at 02:50 PM

    The free accounts are limited to receive only 10 secured submissions per month. Since you have already received 11 secured submissions the account was disabled. I've now reset the secured submissions count on your account so that you can continue to receive normal submissions. Please be noted that this reset can be done only once. Please make sure that you have changed the Secured form embed code to normal form on any webpages that you have embedded if any.

    Please get back to us if you need any further assistance.

    Thanks.