- JotForm SupportEltonCrisAnswered on April 13, 2015 at 02:13 PM
Unfortunately, this is the only available guide we have as of now about implementing multiple payments on a single form. If you have any difficulties with any of the steps, let us know so we can assist you further.
I would suggest to clone this form so you can check and inspect the fields as well as the conditions associated with it. http://www.jotform.com/form/12972052359
Here's how to clone a form: http://www.jotform.com/help/28-Cloning-a-Form-from-a-Web-Page
Let us know should you need further assistance. Thank you!
- elitekeywestAnswered on April 13, 2015 at 03:26 PM
This is the part I am not understanding... I get all steps before this step. Any help would be helpful.
For the Paypal option, I have added two products. One for the actual deposit payment, and another 'Free' Product 'Dummy' which I will remove with some Custom CSS later. We set this Paypal field to required.
- JotForm SupportWelvinAnswered on April 13, 2015 at 04:44 PM
Our apologies for the confusions. Let me update the guide a quick and let you know here.
- JotForm SupportWelvinAnswered on April 13, 2015 at 04:46 PM
The guide has been updated. Kindly check and let us know for questions.
- elitekeywestAnswered on April 13, 2015 at 05:36 PM
Hey, thank you for all your help. I am still a bit lost though.
Here is my form... http://www.jotform.com/?formID=40516445498158
I am trying to add a cash and check option. As well as a paypal option. Any further help in this matter would be greatly helpful.
- JotForm SupportWelvinAnswered on April 13, 2015 at 05:53 PM
Check this cloned version of your form: http://www.jotformpro.com/form/51026699030957. You can do the same if you will follow our instructions in the guide. If this is correct, you can simply clone it back by following this guide:
Then you can use it and replace your current form.
If you could also tell us what part of the guide is confusing, we would be happy to revise it for you.
- elitekeywestAnswered on April 14, 2015 at 04:40 PM
Thank you so much for your help, yet I have 1 more question for ya. After cloning the site you linked and getting it live. I run into a problem when choosing cash or check. How do I get the form to process though when choosing those options?
- JotForm SupportWelvinAnswered on April 14, 2015 at 05:46 PM
You are welcome, it's my pleasure.
You have to add instructions in the Free Text HTML field, to where/how the customers can you send the Cash or Cheque payments.
After you clone the form, just simply click the field and click "Edit HTML" button to add your instructions:
- elitekeywestAnswered on April 14, 2015 at 09:51 PM
I believe I just did what you were talking about and created the where/how section. I was able to edit the text for both cash and cheque option.Saved file and went though site to check page and after submission of form. It goes white and no form was received in email notifying of submission.
- JotForm SupportKiranAnswered on April 15, 2015 at 10:37 AM
Since the issue is different from the original thread, it is moved to a separate thread and shall be answered shortly there.