What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Missing form data when exporting as Excel or CSV (columns BB to HA)Asked by nikkimoses on April 13, 2015 at 05:20 PM
Today, I noticed that when we go to export data as Excel or CSV, that there are several columns completely missing. It is not all blank, but several columns toward the end of the form are missing their content. The titles are there at the top, but the content is missing. Any ideas?
excel CSV missing form form data
Sorry for the inconvenience this may have caused you. The issue has been identified and should be fixed now. Could you try exporting the data once again and let us know if the issue still persists? We will be happy to look into this issue further.
No, this is still not handled. Same exact problem still occurring.
Please at least tell me that you guys are still working on it and don't think that the problem is fixed.
I am missing columns from BB to HA. That's a LOT of missing data....
Our apologies. I think you're right, was not able to get the data from the mentioned column in CSV or Excel file of your form submissions:
I have now submitted this thread to our developers so they can investigate further. If there are updates, you should know it via this thread.
For now, you may consider creating HTML Table or Grid Listing as a temporary solution for this problem:
It is fixed just now. Thank you very much for reporting the problem.