What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are there any alternatives offered for payment when we set PayPal payment tool on our form?

    Asked by newmethodanceministries on April 14, 2015 at 12:26 PM
    Since I have set up the payment tools under paypal, does it automatically direct them to paypal and they have to use it? or is there another payment tool option where they have a choice if they want to use paypal or not?
    PayPal payment tools payment processing
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    Answered by Ben on April 14, 2015 at 01:40 PM

    When you set a payment processor on your jotform, the people filling it out will be redirected to the right location. Since you have added PayPal to your jotform, this means that they will be redirected to PayPal pages.

    Now they will not be offered to make a payment using alternative means of payment unless you specifically add that to your jotform and you can see here how to easily achieve that:

    How to Create a Basic Multiple Payment form

    Now if you have any questions along the way, just let us know and we would be happy to assist with them.