PayPal Error: "This transaction cannot be processed due to an invalid merchant configuration"

  • kpiller08
    Asked on April 14, 2015 at 5:16 PM

    Need help wtih this

    Page URL: http://www.firesidejerky.com/product.html
  • raul
    Replied on April 14, 2015 at 6:26 PM

    As you can see here: https://developer.paypal.com/docs/classic/api/errorcodes/ the error above refers to the following:

    10500 Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when you have not agreed to the billing agreement.   DoDirectPayment
    10501 Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when the billing agreement is disabled or inactive.   DoDirectPayment

    You need to agree and active the billing agreement in your PayPal account.

    If you need further assistance, please let us know.