What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I manually send my form to a client's email?

    Asked by HarrisonStyle on April 17, 2015 at 12:33 PM

    Hi,

    I have a jotform set up where they recieve the form automatically as soon as they pay via pay pal. For some reason the client did not receive the form so I need to be able to send it to them manually by email. How do I do that? I need to send it ASAP.

    Thanks!

    Nicola

  • Profile Image

    Answered by chanesteves on April 17, 2015 at 01:15 PM

    Hi HarrisonStyle,

    I am not sure what you meant by sending them the form manually but if you want to send the link of your form, you can do the following:

     

    1. In the top toolbar, click Ember Form.

    2. The link to your form will be shown to you.

     

    Please see below.

     

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    JotForm Support

    Answered by Welvin on April 17, 2015 at 02:42 PM

    Hi Nicola,

    If you mean how you can manually send the form submission to your client through email, then you have to view the form submissions page:

    https://www.jotform.com/help/269-How-to-view-Submissions

    In the form submissions page, click "Forward" button. Enter your client's email in the "To" field and click "Forward Submission" button:

    Then guide should also help you troubleshoot the problem: 

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    If your client is using a custom email address, whitelisting us should help.

    Please get back to us if you need further assistance.

    Thanks